About Us

Authorized Dealers for Lloyd/Flanders Wicker Furniture & Replacement Cushions, Lane Venture WeatherMaster Furniture &  Replacement Cushions, O.W. Lee Furniture & Replacement Cushions, Tropitone Furniture & Replacement Cushions, Whitecraft Furniture & Replacement Cushions, Braxton Culler, North Cape International, Treasure Garden Umbrellas & Outdoor Protective Furniture Covers. 

Wicker East is a family owned and operated business specializing in high quality wicker and rattan Indoor/Outdoor Furniture. Wicker East was established in 1974 & continues daily operations under original ownership. Our 25,000 square foot facility features a retail showroom which is among the largest in our region.  Our huge display area and onsite warehouse is always stocked with merchandise which is available for immediate free local delivery. For over 40 years we have proudly offered the highest level of customer service and satisfaction, while providing quality merchandise at everyday competitive prices.  Please shop online with confidence at Wicker East or visit our permanent showroom located at 4800 Carlisle Pike, Mechanicsburg, PA 17050.  For immediate service please call (717) 591-9900 during business hours.


Store Policy for Lloyd Flanders Replacement Cushions

Please Carefully read the information shown below before making a purchase.  By placing an order you are agreeing to the terms and conditions as specified.  A complete understanding of our store policies will insure a successful business relationship in the future.  Please Contact Us or call us @  (717) 591-9900 if you have any questions.

Internet Pricing Guarantee

As an Authorized Lloyd®/Flanders Dealer for over 30 years we are bound by MAP (Minimum Advertised Price) Standards for Internet Sales. Based on this agreement our price structure reflects a -30% Discount from MSRP (Manufacturers Suggested Retail Price), which is the lowest permitted by Lloyd Flanders. Due to Lloyd Flanders Dealer Policy regarding Internet Sales we are unable to Fax, Email, or electronically transmit any prices which deviate from MAP (Minimum Advertised Price) Standards.  Please call or Contact Us  if you find a lower advertised price on the internet!!!                                                       

Sales Tax

Orders shipped within

Pennsylvania are subject to 6% Sales Tax.  We do not collect sales tax for orders delivered to other states. The consumer is responsible to report any purchase which is otherwise subject to state or local tax codes.

Freight Costs

We include Free shipping on any Lloyd Flanders purchase delivered within the Lower 48  States and do not ship outside this region.

Terms of Payment for Lloyd Flanders Replacement Cushion Orders

We accept MasterCard, Visa and Discover Card.  Payment in full is required at the time your cushion order is placed.  This is needed to insure that Lloyd®/Flanders can immediately ship your order when completed.   Most Replacement Cushion Orders are drop-shipped by Lloyd®/Flanders directly to your home prepaid via FedEx or UPS.  Larger quantity cushion orders and oversized items, such as chaise lounge cushions, may ship via common carrier such as ABF and will require that someone be present at your address to sign for the receipt of your order.

Right of Refusal

Lloyd Replacement Cushions reserve the right to refuse an order for any reason deemed necessary. 

Swatch Sample Requests

We offer a Free Clip & Mail Swatch Program for our Lloyd Flanders Fabrics to insure complete customer satisfaction.  Select up to 6 fabrics from our Request Lloyd/Flanders Swatch Samples page and you will receive 6" x 6" fabric samples by mail.  Please call or Contact Us and your request will be processed within (3) Business Days.  Depending on your locale, please allow up to one additional week to receive swatch samples.

Privacy Disclaimer

Any contact information provided to us will not be sold or shared with a third party and will only be used to respond to your specific inquiry or request at that time.  You will not be contacted or receive any solicitation in the future based on this information.

 

Fabric Disclaimer

Many of the fabric images shown on this website have been individually scanned in an attempt to represent colors most accurately.  Actual fabric colors may widely differ due to conditions such as visual perception or video monitor settings. Please Request Lloyd/Flanders Swatch Samples prior to placing an order as all products are Special Order items which are not exchangeable or returnable.   

Contrasting Welt/Cords & Fringes Disclaimer

Some furniture images provided on this website include the use of  Contrasting Welt  on cushions.  Contrasting Welt is "Optional" on some collections and NOT included in the standard purchase price of Lloyd Flanders replacement cushions.  A matching “Self Welt” may be included on cushions from collections which originally included a welt as a standard specification. To discuss Lloyd Flanders Contrasting Welt options & pricing, please Contact Us or call (717) 591-9900.

Toss Pillow Disclaimer

Many of the furniture images provided on this website include the use of toss pillows for display purposes only.  Toss Pillows are optional and NOT included in the standard purchase price of replacement cushions.  Please order toss pillows separately by selecting the "Toss Pillow" Collection for Lloyd Flanders replacement cushions. 

Fabrics & Cut Yardage

Cut yardage of fabrics is available and priced on a per grade basis ranging from Grade A to Grade D.  Fabrics measure 54” wide and are sold in even 1 yard increments of 36”.  For info or pricing, please Contact Us or call (717) 591-9900 . 

Warranty for Lloyd Flanders Fabric & Cushions

Please visit the Lloyd®/Flanders Warranty  link for complete details.  

Please also visit the Sunbrella® Warranty link for complete details on Sunbrella® Brand Acrylic fabrics used on Lloyd Flanders products.

Care & Cleaning Instructions for Lloyd Flanders Fabric & Cushions

Please visit the Lloyd Flanders Care & Maintenance or Sunbrella® Care & Cleaning links for complete details. 

Ordering/Delivery Times for Lloyd Flanders Replacement Cushions  

Lloyd Flanders will normally ship your cushion order within about (3) - (4) weeks from the time it is received and placed with the factory.  When possible, we will notify you by email as soon as your order is shipped from Lloyd Flanders. Please allow about (1) additional week for transit time to your home.  You will be notified in the event of any delay due to out of stock or discontinued fabrics.  Please place your order in advance to allow for minor delays which may sometimes occur, particularly during peak ordering season from April to July.

Cancellation and Order Changes

After we receive your Lloyd Flanders order an email confirmation will be sent to you.  Please punctually check the accuracy of all the information and report any corrections within 24 hours.  Orders which we submit to Lloyd Flanders are promptly scheduled for production.  Any cancellation or changes to an order which has already begun "Production" is subject to a 25% restocking fee by Lloyd Flanders which will be deducted from your deposit or payment.  "Production" is defined as the cutting of the fabrics for cushions.  Orders which have completed production or have been shipped cannot be returned or exchanged.

Returns, Refunds & Exchanges

Your Lloyd Flanders purchase will be produced on a Special Order basis using your individual choice of fabric. As with all Special Orders there are absolutely No Returns, Exchanges or Refunds permitted. 

Receiving Guidelines for Lloyd Flanders Replacement Cushions

All Lloyd Flanders replacement cushion orders are shipped prepaid freight via UPS or FedEx and delivered to your door. Larger quantity cushion orders & oversized items may require shipment via common carrier such as ABF, which may result in a “curbside” delivery and will require that someone be present at your address to sign for the receipt of your order.  Damage to cushions is extremely rare.  If you discover concealed damage to your cushions or any other discrepancy, such as factory shortage or error, please do not discard the cartons and contact us immediately for instructions.  The pink packing slip which is attached to one of the cartons may assist in determining the problem. Lloyd Flanders policy requires the submission of digital photos from the consumer to substantiate claims of this nature.  All replacement items will be sent to you at no additional cost.  Failure to comply with the Receiving Guidelines may compromise your claim.